Name the service you need
A cleaning visit, an inspection and a repair estimate serve different purposes. Tell the team what appliance or fireplace is connected, when it was last used and whether you have noticed odors, smoke, water or debris. Ask for a quote that states exactly which service and accessible components are included.
What a cleaning estimate should explain
The written scope should identify the system to be cleaned, access and setup, protection of the work area and debris handling. Ask whether an inspection is included, what kind of findings will be documented and which additional work requires separate approval. Published cleaning ranges apply to the stated scope rather than every possible chimney condition.
Free visual estimate versus inspection
The website's free chimney appointment is a visual assessment and estimate request. It does not include sweeping, a camera inspection, a certification or repairs. If you need a specific inspection for a transaction, insurer, appliance change or other purpose, describe that requirement before scheduling so the team can confirm whether it can provide the required service and price.
Prepare information before the visit
Share access details, prior reports and any concern about the appliance or chimney. Do not light a fire to demonstrate a problem. The team must confirm the appointment and scope. Request any extra service in writing rather than assuming it is included in a cleaning offer.
Does a free chimney inspection include cleaning?
The free website request is for a visual assessment and estimate. Sweeping, camera inspection, certification and repairs are separate services and must be agreed before work.
Can you confirm an exact cleaning price online?
The team first needs the system, condition, access and requested scope. Ask which conditions could change a guide price and have the agreed work and amount confirmed in writing.
Explore the work and service details
Ask about current offers and their written terms when requesting your estimate. The team confirms eligibility and the final scope.